FAQ

Shipping & Delivery

  • We ship worldwide! You can check your country during checkout.
    All orders are processed within 48 hours and include tracking and insurance. Tracking Page.
    You will receive a tracking number via email once your order has been shipped - please allow 24-48 hours for it to update.

    Estimated Delivery Time:
  • 🇺🇸USA, 🇬🇧UK, 🇨🇦CA,🇦🇺Australia, 🇳🇿New Zealand, 🇪🇺Europe: 6-14 business days
    • 🌎 Rest of the World: 6-20 business days

My items arrived damaged, what should I do?

Contact us at shop@nimowatch.com to start the refund process. Please remember to provide us with your order number and receipt.

I received incorrect item/s. What should I do?

Please contact us at shop@nimowatch.com so we can take care of this for you. Please remember to provide us with your order number and receipt.

I put the wrong address on my order?

Please contact shop@nimowatch.com as soon as possible. After placing the order, a small window will appear where we can edit your order. If it has already been processed or you have received its delivery confirmation email, then unfortunately we cannot make changes.

I want to return my product?

Read the return policy "Return Policy"